In Part 1, I laid out why Team Bonding, Team Building, and Team Development are not the same thing, even though most organizations use the words interchangeably. In Part 2, I shared why Team Bonding is a great first step but rarely changes how people actually work together. This week I want to talk about Team Building, what it can do, where it stops, and why most organizations mistake hitting its ceiling for being done.
Before I started facilitating CliftonStrengths® workshops, I went on the annual company getaway.
(Or "advance" as my Marine friend calls it. Marines never retreat. They advance.)
Every year. Same thing. Get out of the office, eat some great food, stay up too late, come back feeling like we grew closer.
And honestly? I loved those trips. I still have fond memories of Big Bear and Catalina Island.
But here's what I noticed every time we talked about them afterward.
We talked about those trips the same way you'd talk about a family vacation.
"Remember Sailor's Delight ice cream?" "We have to go back to Descanso Beach Club!"
Fond memories. Real ones. And they DID bring us closer together.
But they didn't help us work better together.
The same communication gaps that existed before the trip? Still there when we got back. The same team dynamics that made certain projects frustrating? Unchanged.
This is what I'd call the ceiling of Team Building.
My view of Team Building is that it covers temporary experiences lasting anywhere from a day to a week. Of course, there is a broad range of intentionality that can make it look closer to Team Bonding or closer to Team Development. Team Building is very often just Team Bonding over a longer period of time.
My earlier team retreat experience was really like taking a team dinner and expanding it over a week. Yes, it creates shared experiences. Yes, it increases trust. Yes, it gives people a common reference point, an inside joke, a reason to feel like they're part of something together. Which are all important. Especially considering Gallup found in their research that having a best friend at work has a direct correlation to increased work performance and better company outcomes.
That's not nothing. In fact, it's genuinely valuable and important.
But Team Building has a ceiling, and most organizations hit it without realizing it. They invest in the trip, the retreat, the workshop, and walk away feeling like the work is done.
The memories fade. The closeness fades a little too. And by Q3, it's mostly just "remember when…"
What Team Building rarely does is change behavior. It doesn't give people a new shared language for how they work together. It doesn't help them understand why certain team dynamics keep happening. It doesn't change what happens on a Wednesday afternoon when two people with very different working styles hit a wall.
That's where Team Development comes in. And that's what I'll be talking about next week.
This is Part 3 of a 4-part series. Read the full series here:
Part 1: Team Bonding Has a Ceiling
Part 2: Why I keep getting invited to team dinners
Part 3: The Ceiling of Team Building (you are here)
Thanks for the memories,
Reuben
P.S. If your team has done the trip, the retreat, the workshop, and you're still hitting the same walls, let's talk. That's exactly the gap a CliftonStrengths® or team development workshop is designed to help with. You can reach me here on the site or find me on LinkedIn.
Watch some free videos online via my social media accounts!